Contact Us

For further information we hope to respond to you ASAP, however in times of high demand responses can take up to 3 days.

KANDAY LIMITED

201B.7,Cardinal Point,Park Road,Rickmansworth,Hertfordshire,United Kingdom WD3 1RE

  • cancel & update

    Cancellation/Changes

    If you need to change or cancel your order, please contact us immediately. We process and ship orders quickly (we're fast!). Once our warehouse has processed your order, we will be unable to make any changes.

    Please note that any orders that have already been packed or shipped cannot be cancelled.

    Send Email
    Please email us with the following information of your query: Name, Your email address, Order ID.
  • track order

    Want know track order status? Click Here

    Please note that the expected delivery date is provided by the courier, and is subject to change. For any questions, please contact the courier directly.

    Send Email
    Please email us with the following information of your query: Name, Your email address, Order ID.
  • Returning

    Returns

    If your product is defective or doesn't work properly, let us know and we'll send you a replacement one.

    Refunds

    We believe in our products so much that we offer a 90 day No-Hassle refund policy. If you're unhappy about your purchase, send us the product back and we'll refund your money immediately.

    Shipping Costs

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

    If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

    Send Email
    Please email us with the following information of your query: Name, Your email address, Order ID.
  • other